Privacy Policy
1. Introduction
Steve Agius Property Maintenance (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website at www.steveagius.ca
2. Information We Collect
We collect personal information directly from you when you:
• Request a quote or contact us through our website
• Book a service or make a payment
• Communicate with us by phone, email, or other channels
The personal information we may collect includes:
• First name and last name
• Mailing address
• Phone number
• Email address
• Payment information (via secure third-party processors such as PayPal, Visa, Mastercard, or Interact)
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We do not store your credit card or banking details on our servers. All online payments are processed securely through third-party payment providers that comply with PCI-DSS standards.
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3. How We Use Your Information
We use your personal information to:
• Provide property maintenance services and fulfill service requests
• Send quotes, invoices, or receipts
• Schedule and confirm appointments
• Respond to your inquiries
• Process payments
• Improve our website and customer experience
• Comply with legal and regulatory requirements
We do not sell, rent, or share your information with third parties for marketing purposes.
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4. Cookies and Tracking Technologies
Our website, built on the Wix platform, uses cookies and similar technologies to:
• Enable core website functionality
• Analyze website traffic using Google Analytics
• Measure advertising performance via Meta (Facebook) Pixel
• Improve user experience
You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect certain site features.
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5. Third-Party Services
We use trusted third-party providers to operate our business, including:
• Wix (website hosting and contact forms)
• Google Analytics (traffic analysis)
• Meta / Facebook Ads (advertising)
• PayPal, Visa, Mastercard, Interac (payment processing)
• Email Services via Wix (email communication)
Each third party has its own privacy policy, and we encourage you to review them if you have concerns about data handling.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law (for example, for accounting or tax purposes).
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7. Security of Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is 100% secure.
8. Your Rights and Choices
You have the right to:
• Access the personal information we hold about you
• Request corrections to your information
• Withdraw consent for future communications
• Request that your personal data be deleted, subject to legal and contractual restrictions
To make a privacy-related request, contact us using the information below.
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9. Contact Information
Steve Agius Property Maintenance
Attn: Privacy Officer
Collingwood, Ontario, Canada
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or services. The updated version will be posted on our website with a revised “Last Updated” date.